At Timeless Gratitude, we are committed to delivering your luxury timepiece securely and promptly, with full transparency throughout the shipping process.
Order Processing & Shipping Times
- In-Stock Items: Watches labeled as available to buy are generally shipped on the business day, Monday through Friday, excluding holidays.
- Price on Request / Special Order Items: These items are specially ordered from our suppliers to fulfill your request and typically ship within 2-5 business days from the order date.
Pre-Shipment Process
Each watch is carefully pulled from our showcase and verified against the description on our website. The corresponding box and papers are included as shown in the product listing. Your timepiece then undergoes thorough testing by our expert watchmakers using state-of-the-art equipment, ensuring the watch meets our standards for cosmetic condition, timing accuracy, and water resistance (if applicable).
Shipping & Delivery
- Your order will be securely packed and shipped via UPS or FedEx, fully insured for protection during transit.
- Item will be shipped to your local Fedex office and held for pickup to reduce the amount of handling.
- Delivery requires a signature upon receipt to ensure your valuable timepiece is safely received.
- Orders can only be shipped to the billing address provided during checkout.